Privacy Policy

Royal Sufra respects your privacy and is committed to protecting the personal information you provide when using our website and purchasing our products.

This Privacy Policy explains what information we collect, how we use it and how we protect it.

Information We Collect

When you place an order or interact with our website, we may collect information such as:

Full name
Phone number
Email address
Billing information
Shipping address
Order details
Communication and customer-support information

We may also automatically receive limited technical information such as browser type, device information, IP address and website usage data.

How We Use Your Information

We may use your information to:

Process and deliver your orders.
Contact you regarding your order.
Confirm payments and delivery information.
Provide customer support.
Respond to questions and complaints.
Improve our website, products and services.
Prevent fraudulent or unauthorized activity.
Send promotional communications where permitted and where you have provided appropriate consent.

Payment Information

Payment information may be processed through the payment method or payment service provider used for your order.

Royal Sufra does not need to store sensitive payment information unnecessarily.

Sharing Your Information

We may share necessary information with trusted service providers when required to complete your order, including:

Courier and delivery companies
Payment service providers
Website/e-commerce service providers
Technical or marketing service providers where required for business operations

We do not sell your personal information as a customer database.

Cookies

Our website may use cookies and similar technologies to:

Keep the website functioning properly.
Remember certain preferences.
Understand website traffic and usage.
Improve the shopping experience.
Support relevant marketing and advertising activities.

You can manage cookie settings through your browser, although disabling certain cookies may affect website functionality.

Data Security

Royal Sufra takes reasonable measures to protect customer information against unauthorized access, misuse, alteration or disclosure.

However, no online system can be guaranteed to be completely secure.

Your Information

You may contact us regarding the personal information we hold about you or request correction of inaccurate information, subject to applicable legal requirements.

Third-Party Websites

Our website may contain links to third-party websites or social media platforms. Royal Sufra is not responsible for the privacy practices of external websites.

We recommend reviewing their individual privacy policies before providing personal information.