Exchange Policy

We want you to receive exactly what you ordered.

If you receive an incorrect or damaged product, please contact Royal Sufra as soon as possible after delivery.

Exchange Request

To request an exchange, please provide:

  • Your order number
  • Product name
  • Description of the issue
  • Clear photographs of the product and packaging

Our team will review your request and determine whether the product qualifies for an exchange.

Important

Because Royal Sufra offers food products, opened or consumed products may not be eligible for exchange unless the issue is related to damage, incorrect fulfillment, or another issue confirmed by our team.

For assistance:

Phone / WhatsApp: +92 370 5895183
Email: Royalsufra@gmail.com

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Our team

  • Ala Olivia

    CEO

  • George Leo

    Project Manager

  • Amelia Jacky

    Production Controller

  • Daniel Arthur

    Store Manager